Nokia slapped with ACCC warranty warning
Intervention by the Australian Competition and Consumer Commission (ACCC) has prompted Nokia Australia to retract unfair warranty conditions after it restricted claims to within three months of purchase.
View ArticleAndroid-powered Nexus S now on Vodafone (with Gingerbread)
Vodafone has announced the immediate availability of the Samsung Nexus S handset, which is the first in Australia to run Android 2.3 "Gingerbread".
View ArticleMy Vodafone bill payment service down
Vodafone Hutchinson Australia, the company that operates the Vodafone brand in Australia, has reported another outage - this time with its My Vodafone bill payment service.
View ArticlePost-merger Vodafone, 3 unify project management
With 5000 staff, 600 stores, 7.5 million customers and $4.4 billion in revenue, the merged Vodafone Hutchison Australia (VHA) has consolidated its project management office around one core application...
View ArticleVodafail bites bottom line, customer base
Vodafone Hutchison Australia (VHA) has reported a loss of 375,000 customers so far this year, following customer service and network issues.
View ArticleVodafone plans to improve its customer service after highest number of telco...
Vodafone Hutchison Australia (VHA) recently announced its plans to improve its customer service and support after its poor performance in this area over the financial year.
View ArticleStudy finds iPhone 5 plans cheaper in Australia than US, UK
Australia pays less for services on the iPhone 5 than other countries, according to WhistleOut. It compared Australian iPhone plans to those of the US, UK and New Zealand.
View ArticleHow fast are HSPA+ and LTE in Australia?
With the Google Nexus 4, which launches in Australia on 13 November, supporting HSPA+ but not LTE, many Australians may be wondering what kind of speeds they can receive on the top three telcos.
View ArticleTelstra fires back at Vodafone on state of competition
Competition has driven Telstra’s network build, the top Australian telco said in response to claims from Vodafone Hutchison Australia's CEO, Bill Morrow, that effective competition does not exist.
View ArticleAmaysim CEO says 4G no ‘slam dunk’
Amaysim is testing 4G services but is not certain customer demand exists for the faster wireless network technology, according to Amaysim CEO Rolf Hansen.
View ArticleSome Optus sites lose power in NSW bushfires
Bushfires have caused power outages at Optus mobile sites in New South Wales, the number-two telco reported.
View ArticleUPDATED: 4G in Australia: The state of the nation
The top three Australian carriers are spending billions upgrading their networks to high-speed 4G LTE services. Customers are just starting to see the new plans and rollout is expected to intensify...
View ArticlePrivate sector couldn't build NBN: Vodafone CEO
The NBN is the only way Australia will achieve national deployment of broadband, Vodafone Hutchison Australia CEO Bill Morrow said this morning at the CommsDay conference.
View ArticleVodafone lags behind Telstra and Optus on network performance: report
Network performance has narrowed between Telstra and Vodafone Hutchison Australia this year, according to a report by J.D. Power and Associates.
View ArticleNBN delay would harm competition: CCC
Any delay to the National Broadband Network (NBN) rollout as a result of political tinkering would harm competition, according to the Competitive Carriers Coalition (CCC).
View ArticleCould TPG be Australia's fourth mobile operator?
Analysts have pointed to TPG’s bid for wireless spectrum as one of the most interesting developments in the Digital Dividend auction.
View ArticleAustralia remains black spot for Vodafone
Vodafone Hutchison Australia continued to lose customers and revenue in early 2013, with parent Vodafone Group singling the business out as the black sheep among other its other units in the Africa,...
View ArticleUnion to meet with Telstra as telecom job cuts pile up
The Communications Workers Union, the communications branch of the Communications, Electrical and Plumbing Union (CEPU), plans to meet with Telstra on Tuesday to learn more about the telco’s...
View ArticleVodafone to shutdown 3 brand in August
Vodafone Hutchison Australia will shut down the 3 brand on 30 August and any customers still using the service on that date will have to change plans, Vodafone has announced.
View ArticleHow fast is Vodafone 4G?
Vodafone’s new 4G network provides blazing speeds outdoors, but in a test of the network Techworld Australia found widely fluctuating speeds and occasional drops to the 3G network.
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