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Nokia slapped with ACCC warranty warning

Intervention by the Australian Competition and Consumer Commission (ACCC) has prompted Nokia Australia to retract unfair warranty conditions after it restricted claims to within three months of purchase.

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Android-powered Nexus S now on Vodafone (with Gingerbread)

Vodafone has announced the immediate availability of the Samsung Nexus S handset, which is the first in Australia to run Android 2.3 "Gingerbread".

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My Vodafone bill payment service down

Vodafone Hutchinson Australia, the company that operates the Vodafone brand in Australia, has reported another outage - this time with its My Vodafone bill payment service.

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Post-merger Vodafone, 3 unify project management

With 5000 staff, 600 stores, 7.5 million customers and $4.4 billion in revenue, the merged Vodafone Hutchison Australia (VHA) has consolidated its project management office around one core application...

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Vodafail bites bottom line, customer base

Vodafone Hutchison Australia (VHA) has reported a loss of 375,000 customers so far this year, following customer service and network issues.

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Vodafone plans to improve its customer service after highest number of telco...

Vodafone Hutchison Australia (VHA) recently announced its plans to improve its customer service and support after its poor performance in this area over the financial year.

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Study finds iPhone 5 plans cheaper in Australia than US, UK

Australia pays less for services on the iPhone 5 than other countries, according to WhistleOut. It compared Australian iPhone plans to those of the US, UK and New Zealand.

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How fast are HSPA+ and LTE in Australia?

With the Google Nexus 4, which launches in Australia on 13 November, supporting HSPA+ but not LTE, many Australians may be wondering what kind of speeds they can receive on the top three telcos.

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Telstra fires back at Vodafone on state of competition

Competition has driven Telstra’s network build, the top Australian telco said in response to claims from Vodafone Hutchison Australia's CEO, Bill Morrow, that effective competition does not exist.

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Amaysim CEO says 4G no ‘slam dunk’

Amaysim is testing 4G services but is not certain customer demand exists for the faster wireless network technology, according to Amaysim CEO Rolf Hansen.

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Some Optus sites lose power in NSW bushfires

Bushfires have caused power outages at Optus mobile sites in New South Wales, the number-two telco reported.

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UPDATED: 4G in Australia: The state of the nation

The top three Australian carriers are spending billions upgrading their networks to high-speed 4G LTE services. Customers are just starting to see the new plans and rollout is expected to intensify...

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Private sector couldn't build NBN: Vodafone CEO

The NBN is the only way Australia will achieve national deployment of broadband, Vodafone Hutchison Australia CEO Bill Morrow said this morning at the CommsDay conference.

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Vodafone lags behind Telstra and Optus on network performance: report

Network performance has narrowed between Telstra and Vodafone Hutchison Australia this year, according to a report by J.D. Power and Associates.

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NBN delay would harm competition: CCC

Any delay to the National Broadband Network (NBN) rollout as a result of political tinkering would harm competition, according to the Competitive Carriers Coalition (CCC).

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Could TPG be Australia's fourth mobile operator?

Analysts have pointed to TPG’s bid for wireless spectrum as one of the most interesting developments in the Digital Dividend auction.

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Australia remains black spot for Vodafone

Vodafone Hutchison Australia continued to lose customers and revenue in early 2013, with parent Vodafone Group singling the business out as the black sheep among other its other units in the Africa,...

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Union to meet with Telstra as telecom job cuts pile up

The Communications Workers Union, the communications branch of the Communications, Electrical and Plumbing Union (CEPU), plans to meet with Telstra on Tuesday to learn more about the telco’s...

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Vodafone to shutdown 3 brand in August

Vodafone Hutchison Australia will shut down the 3 brand on 30 August and any customers still using the service on that date will have to change plans, Vodafone has announced.

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How fast is Vodafone 4G?

Vodafone’s new 4G network provides blazing speeds outdoors, but in a test of the network Techworld Australia found widely fluctuating speeds and occasional drops to the 3G network.

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